Encourage your users to interact with you
You might feel that you have developed the perfect app to help improve your customers’ experience and satisfaction. But there will always be some users who feel differently. One of the best ways to understand your users and serve them better is to simply ask them. Triptale allows you to collect feedback, reviews, and rating scores through one smart feature. This information will help you match your users’ expectations and needs and will become an invaluable resource for your business development.
Helping your customers helps you
Providing feedback channels is an excellent way to get your users to tell you of their must-haves and nice-to-haves. Once you have this information, it is easy to modify and improve your app. You keep your users happy and position your brand as attentive and trustworthy. Simply, add a feedback button to your app and encourage your users to interact with you. That way, you help them help you improve your product.
Win-Win is the way to go
Making it easy for your users to give you feedback is a win-win situation. They give you their honest comments and ideas, and you receive valuable information you wouldn’t get any other way. Triptale’s feedback function helps your customers feel heard and appreciated and makes your brand more interactive and reliable. Ask your users to rate and review your app and follow them on their user experience journey. Collect reviews when your users are most likely to feel satisfied. For example, when they purchased an item or finalized an assignment or a level.